OK. Breathe deeply… we love happy customers!

Any problems, please contact us within 7 days of receiving your Two Threads order.

Explain your issue and we will endeavour to sort it out.

If your garment is faultly, we will look after you -quick as as a flash!


If you change your mind we are happy to exchange a garment, so long as it is unwashed, unworn,unused and in original condition. However you will need to pay postage to send it back to us, and for your replacement item.

We recommend you return your threads using Parcel Post, so you can track your parcel.

Unfortunately we can't take any responsibility for lost items.

All returns are to be delivered to:

Two Threads
16 Railway Crescent,
Hampton 3188